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Vista Support

Support


Support request

Please email us the following information at vistasupport@chroma-q.com

  • Name
  • Email
  • Phone
  • Region
  • Issue description
  • Vista hardware used
  • Serial Number
  • Operating System
  • Vista Version including build number
  • Attached show files and/or screenshots

Fixture request

Please email us the following information at vistasupport@chroma-q.com

Before submitting a request please check if the fixture you need is included in the latest software release by searching the Vista Fixture Library PDF.

  • Name
  • Email
  • Phone
  • Region
  • Fixture brand
  • Fixture model
  • List all fixture DMX modes required
  • Vista Version including build number
  • Date required (10 days minimum from request date)
  • Attached fixture user manual, DMX chart, gobo images…


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Vista by Chroma-Q

Vista by Chroma-Q range

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