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Chroma-Q Product Support

Chroma-Q Color Block Power Supplies

PSU05A V1.33
PSU05B V1.5
PSU30 V1.5

Description
In certain instances when a lighting console is plugged into the Power Supply and sending DMX signal, the Color Block LEDs will flicker.

Example
Symptom Observed: A lighting console is plugged into the Color Block Power Supply that is plugged into the Color Blocks. When the intensity level of green LEDs are set at 50% the red LEDs will flicker.

Cause
The Power Supply Software did not allow for some marginal protocol timing.

Affected Units
Units affected will have serial numbers before 0505016910 for PSU05A; before 0306022397 for PSU05B; before 0505022181 for the PSU30.

Resolution
The software has been rewritten to allow compatibility with a wider range of protocol timing. A software upgrade is only required if you experience this problem.

Note: While all due care has been taken in the preparation of this document, Chroma-Q shall not be liable for any inaccuracies or omissions which may occur herein.